Refund and Returns Policy
Returns
We have a 30-day return policy, which means you have No more than 30 days after the order payments receiving date of your item to request a return.
We have a strict restocking fee of $20 per item in Each Order.
In addition the PURCHASER of the Order MUST Provide A RESTOCKING RETURN SHIPPING fee payment of $20 per Item in each Order as well as send the products back, PAYING Out of pocket.
To be eligible for a return, your item must be in the same condition that you received it, sealed, unworn or unused, with tags, and in its original packaging. Opening Product package VOIDS return. You’ll also need the receipt or a proof of purchase as Well as a Picture Copy of your Photo ID. Doing this Helps Use Know you actually Purchased The Product and are Legally Allowed to Have possession of the Product.
We Do NOT Accept Any returns of Gifted Items. Only the Original Purchasers May Attempt to Return a Product
To start a return, you can contact us at returns@cdshemp.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how to pay RETURN FEES and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can contact us for any return question at returns@cdshemp.com/
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products), craft batch goods (Such as Derived Terpenes). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept ANY returns on CLEARANCE PRODUCTS, Sale PRODUCTS items, or ANY Gift cards AS WELL AS PREPAID CARDS, DEBIT OR CREDIT.
MEMBERSHIP FEES, CLUB DUES AND, OR ALL ACCOUNT PAYMENTS OF ANY TYPE OR OF ANY SUCH VALUE ARE ALSO NON-REFUNDABLE.
ALL PAYMENTS MADE ARE NOT REFUNDABLE IN ANY SUCH WAY, SHAPE, FORM OR FASHION.
NO MATTER THE CURRENCY USED AS OR FOR PAYMENT, WE CANNOT HONOR ANY REFUND OR EXCHANGE OF ANY SUCH OR SORT OF ITEM PURCHASED WHETHER AND OR EITHER LISTED, UNLISTED, SOLD, OR UNSOLD.
WE THE SELLER HOLD NO LIABILITY FOR ANY RETURN OR EXCHANGE AND, OR ANY CLAIM ACCEPTED CAN BE VOIDED BY US IF WE CHOSE TO NOT HONOR A RETURN OR EXCHANGE, FOR ANY OR SUCH REASON OR ANY SHAPE OR ANY TYPES OR FORMS FASHIONED UPON OUR REASONABLE OR UNREASONABLE JUDGEMENT. THE BUYER OR PURCHASER OF ALL ORDERS AGREES TO THIS POLICY AND ANY OTHER POLICIES ON THIS WEBSITE OR BY THE SELLER WHEN THEY ACCESS OUR WEBSITE OR VIEW ANY PRODUCT UPON OUR MENUS AND, OR PAYS FOR A ITEM ORDER AND, OR REQUESTS ANY OR ALL SUCH PRODUCT ITEMS, AND OR ANY INVOICE RECEIVED BY US THE SELLER AT HTTPS://WWW.CDSHEMP.COM/ , CDS HEMP, CDS HEMP CO, CORTLAN LLC, OR ANY OTHER FORMS OF IDENTIFICATION USED TO REPRESENT PARTIED SELLER AND IT’S OWNERS OR THEIR REPRESENTATIVES, AFFILIATES OR ANY SUCH 3RD PARTY / CONTRACTED RESELLERS AND OR EMPLOYEES OF SUCH NOT LISTED BUT DOES BUSINESS WITH THE LISTED SELLER. AS WELL TO AGREEING TO READING OUR TERMS AND CONDITIONS, https://cdshemp.com/refund_returns/ , https://cdshemp.com/privacy-policy-2/ , https://cdshemp.com/privacy-policy/ AT THESE LISTED AND OR UNLISTED LOCATIONS.
WE ALSO CANNOT ACCEPT OR PROCESS ANY RETURNS OR EXCHANGES ON ORDERS FROM OUR 3RD PARTY Vendors, OUR Drop Shipping Products, FLOWER, EDIBLES, VAPES, CONCENTRATES, DRINKS, AND OR SUCH AS ANY OTHER PRODUCT OR ITEM LISTED IN OUR STORE, AS WELL AS WHOLESALE PRODUCTS OR BULK PRODUCT ITEMS. AS LISTED THESE PRODUCTS DO NOT QUALIFY FOR ANY SUCH FORM OR FASHION OF RETURN OR EXCHANGE.
THANK YOU FOR AGREEING TO OUR TERMS OF SERVICES AND POLICIES! AS THE SELLER WE TRY TO PROVIDE THE BEST QUALITY SERVICES POSSIBLE, DUE TO THAT OUR PRODUCTS MAY COME FROM MULTIPLE 1ST, 2ND, 3RD & 4TH PARTY VENDORS OR MANUFACTURERS AND, OR DISTRIBUTORS WE CANNOT HONOR ANY PRODUCT WARRANTY. NOR CAN WE HONOR EXCHANGES OR REFUNDS OF ANY SUCH TYPE OR SORT OF THESE PRODUCTS.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
ONCE A RETURN HAS BEEN MADE, WHETHER OR NOT, RECEIVE OR UNRECEIVED AND, OR IF WE THE SELLER APPROVE OR DECLINE A RETURN, REFUND OR EXCHANGE, WE ARE DO NOT HOLD LIABILITY TO RETURN A ANY ITEM, PRODUCT OR ANY SUCH TYPES OF EXCHANGES OF OR AND ANY FASHION FOR ANY ITEM WE THE SELLER RECEIVE, EITHER FOR A ORDER OR EXCHANGE.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method OR EXCHANGED: WHICHEVER CHOICE IS CHOSEN AS BEST DECIDED BY WE THE SELLER. Please remember it can take some time for your bank or credit card company to process and post the refund too, SO PLEASE BE HAVE PATIENCE WHEN GOING THE EXCHANGE OR REFUND PROCESS.
We Do OUR BEST to Make Sure YOU DO NOT NEED TO RETURN OR EXCHANGE ANY PRODUCT OR ITEM, ordered FROM US OR OUR RESELLERS AND, OR OUR PRE ORDERED PRODUCTS OR ITEMS. If any Request Is made TO US THE SELLER, OR SELLERS WE SHALL RECEIVE PAYMENT IN %100 ENTIRETY BEFORE ORDER CAN OR WILL BE SENT TO RECEIVING BUYER.
The PURCHASER OF ANY OR ALL ORDER OR ORDERS, AGREES TO THESES TERMS IN THEIR ENTIRETY.
All Products Listed on HTTPS://WWW.CDSHEMP.COM/ contain less than .3% Delta 9 THC and meet the federal regulations for hemp under the 2018 Farm Bill.
You must be 21 or Older to Purchase.
Photo Identification is required upon receipt.
Consult your healthcare provider before taking HTTPS://WWW.CDSHEMP.COM/ products.
Do not use HTTPS://WWW.CDSHEMP.COM/ products if you are pregnant, nursing, suffering from any medical conditions, or on medication.
HTTPS://WWW.CDSHEMP.COM/ products are not intended to diagnose, treat, cure, or prevent any disease.
HTTPS://WWW.CDSHEMP.COM/ products may impair your ability to drive or operate machinery. Keep out of reach of children and animals.
These statements have not been evaluated by the Food and Drug Administration. Shipping information
You must be 21 or Older to Purchase.
Photo Identification is required upon receipt.
CHECK LOCAL LAWS REGARDING HTTPS://WWW.CDSHEMP.COM/ PRODUCTS BEFORE BUYING.
We cannot ship THCA Flower to the following states: Louisiana, Idaho, Rhode Island, Hawaii, Minnesota, Virginia, Oregon AND ANY OTHER LOCATION WHERE IT HAS BEEN BANNED.
SHIPPING ONLY AVAILABLE TO THE FOLLOWING STATES AT THIS TIME : TEXAS. Local Delivery Information :
ALL DELIVERY ORDERS MUST BE CONFIRMED.
ANY UNCONFIRMED ORDERS WILL BE CANCELLED WITHIN 24 HOURS.
ALL DELIVERIES REQUIRE PHOTO ID COPY SENT VIA TEXT OR EMAIL.
DURING CONFIRMATION YOU WILL BE ASKED FOR A SECOND PICTURE OF YOURSELF HOLDING YOUR ID TO PROVE IDENTITY.
IF THIS IS NOT DOABLE PLEASE DO NOT ATTEMPT TO ORDER DELIVERY.
DELIVERY FEE :
$30.00 FOR ORDERS UNDER $500.00
$25.00 FOR ORDERS OVER $500.00
$0.00 FOR ORDERS OVER $5,000.00
DELIVERY FEE CAN BE WAIVED IF ORDER IS OVER $500 DELIVERY.
ORDERS OF $500 OR MORE MUST BE PAID BEFORE DELIVERY VIA CREDIT/DEBIT CARD.
DELIVERY IS ONLY AVAILABLE WITHIN 20 MILES OF FACILITY LOCATION.
IF DRIVERS UNAVAILABLE ORDER CAN BE PUSHED TO NEXT DAY WITH NOTIFICATION CONFIRMATION. PRODUCT IMAGES MAY BE PROVIDED BY VENDORS/SUPPLIER OF PRODUCT.
ALL 3RD PARTY PRODUCT’S COA DOCUMENTATION IS PROVIDED BY VENDORS/SUPPLIERS.
AS REQUIRED BY FEDERAL LAW ALL COA DOCUMENTATION CAN BE FOUND AT HTTPS://WWW.CDSHEMP.COM/COA/
ORDERS AND PREORDERING MAY TAKE UP TO 2 WEEKS OR 1 MONTH FOR PRODUCT ORDER TO BE FULFILLED. ORDERS CANNOT BE REFUNDED DURING THIS PROCESS
All Products Listed on HTTPS://WWW.CDSHEMP.COM contain less than .3% Delta 9 THC and meet the federal regulations for hemp under the 2018 Farm Bill.
You must be 21 or Older to Purchase.
Photo Identification is required upon receipt.
Consult your healthcare provider before taking HTTPS://WWW.CDSHEMP.COM products.
Do not use HTTPS://WWW.CDSHEMP.COM products if you are pregnant, nursing, suffering from any medical conditions, or on medication.
HTTPS://WWW.CDSHEMP.COM products are not intended to diagnose, treat, cure, or prevent any disease.
HTTPS://CDSHEMP.COM products may impair your ability to drive or operate machinery. Keep out of reach of children and animals.
These statements have not been evaluated by the Food and Drug Administration.